AI FOR CUSTOMER SUPPORT AND SALES

Answer more customer questions, without the hassle

Add the information your business already uses every day: catalog, prices, stock, opening hours, policies and common answers. With that, agentesIA can answer questions, ask for useful details and send conversations to a person when needed.

Try the demo Create account

You do not need to understand the technical setup. Start with a first version using what your business already has.

Customer question

Your team stays in control

Hi, do you have the urban bike size 28 in stock? Can I pick it up today?

agentesIA

Yes. The urban bike size 28 appears to be available. I can take your details to reserve it or send the conversation to a person to confirm pickup today.

Detected details

Product: urban bike size 28

Stock: available

Intent: possible purchase

Suggested action: reserve or hand off

Ready to hand off with context

Questions it can handle

agentesIA can handle repeated questions that arrive before, during and after a sale.

Products and stock

Do you have this product available?Is this size or model in stock?What similar options do you have?When will it be back?

Prices and sales

How much is it?Are there any promotions?Which one do you recommend?Can I reserve it?

Bookings and appointments

Do you have availability today?What times are available?Can I change my booking?What details do you need?

Delivery and returns

Do you deliver?How long does it take?How do returns work?Can I pick it up in store?

Services and quotes

Do you offer this service?What information do you need?Can you send me a quote?When could someone contact me?

Support and follow-up

What are your opening hours?Where are you located?What is included?Can I speak to a person?

What agentesIA solves

It helps you reply faster, organise customer questions and avoid missing opportunities when your team is busy.

Fewer repeated questions, more customers helped

The agent replies with your business information and prepares the conversations that need follow-up for your team.

Helps before the sale

Answers questions, confirms availability, compares options and detects when a conversation could become a sale.

Asks for the right details

Collects name, contact details, product or service interest, urgency, budget and anything your team needs.

Uses your business information

Works from your catalog, FAQs, prices, stock, commercial terms and usual answers.

Hands off to a person

When a question needs a human, it sends the conversation with context so your team can continue without starting over.

Organises conversations

Separates simple questions, sales opportunities and cases that need follow-up so it is easier to prioritise.

How it works

Set up the agent, connect your channels and improve it from the panel as real conversations come in.

01
Add your business information
Add your catalog, FAQs, services, policies, prices, stock and usual answers.
02
Set how it replies
Define tone, rules, channels, when to send a conversation to a person and which details the agent should ask for.
03
Test before publishing
Ask real customer questions and adjust the answers before the agent goes live.
04
Connect your channels
Use the agent on WhatsApp, Instagram, Facebook, web chat, email or the channels included in your plan.
05
Review and improve
Monitor conversations, leads and usage from the panel, then tune answers over time.

A simple panel to stay in control

Add business information, review conversations and adjust answers from one place.

Open panel

Business information

Add catalog, prices, stock, FAQs, policies and usual answers.

Conversations and leads

Review what customers asked, which details each person left and which conversations need follow-up.

Rules and improvements

Adjust tone, handoff rules, details to ask for and answers you want to improve over time.

Real panel view

Metrics, activity, recent conversations and agent status in one place.

Connect the channels where customers already message you

Start with one channel and add others as your operation grows.

For quick questions, sales, bookings and follow-up.

Instagram

For customer messages from posts, stories or your profile.

Facebook

For questions from Messenger or your business page.

Web chat

For answering questions directly from your website.

Email

For centralising questions that arrive by email.

Integrations

For connecting specific flows or tools depending on the plan.

Channel availability depends on your plan and setup requirements.

Start with the questions your business already receives

Add FAQs, products, prices, stock, opening hours and policies. agentesIA helps you reply faster, spot opportunities and send conversations to a person when needed.